Room Occupancy and Heatmap

The Occupancy Calendar

The room occupancy calendar gives you a day-by-day view of every room in your lodge. Access it from Rooms > Occupancy in the main navigation.

Each room appears as a row. Booked date ranges are shown as colored blocks spanning the relevant nights.

What Each Block Shows

Guest name — the primary contact for the booking
Booking reference — click to jump directly to the booking detail
Status color — the block color reflects the current booking status

Status Colors

| Color | Status | |-------|--------| | Green | Confirmed | | Blue | Checked In | | Gray | Pending / Deposit Pending | | Red | Cancelled | | Yellow | On Hold |

Cancelled bookings remain visible on the calendar so you can see the full history of a room. Use the status filter to hide cancelled bookings if you want a cleaner view.

Spotting Conflicts

A conflict occurs when two bookings overlap on the same room on the same night. Conflicts are shown with a red border on the calendar block and trigger a warning banner at the top of the occupancy view.

Common causes of conflicts:

A room was manually assigned to two bookings without checking availability
A turnover day buffer was recently increased, causing previously valid back-to-back bookings to overlap
A booking date was edited after the original assignment

To resolve a conflict, click the flagged booking and reassign it to an available room from the booking detail page.

Spotting Gaps

The occupancy calendar also helps you identify under-utilized rooms. Long stretches of empty rows between bookings may indicate a room that isn't being offered during a certain period, or that minimum night settings are blocking short-stay bookings.

Tip: If you notice a room consistently sitting empty around popular dates, check whether its minimum nights setting is filtering it out of search results. Lower the minimum in Settings > Rooms to increase availability.

The dashboard home page includes a room occupancy heatmap widget showing occupancy levels across all rooms for the next 30 days. Each cell represents one room on one day.

Dark green — room is occupied
Light green — room is available
Gray — room is in a turnover day buffer (blocked for cleaning)

The heatmap is a quick-glance tool. Click any cell to open the occupancy calendar at that date for a detailed view.

Filtering the Calendar

Use the filters at the top of the occupancy calendar to narrow the view:

Date range — jump to a specific period
Status — show only confirmed, checked-in, or pending bookings
Room — isolate a single room's history

Setting Up Rooms — Add rooms to your lodge
Room Turnover Days — Understand the gray turnover buffers on the calendar
Room Assignment Modes — Control how rooms get assigned to bookings