Getting Started with Hookset
Everything you need to set up your lodge, configure packages, connect payments, and start accepting bookings — all in one guide.
Create Your Account
All PlansGetting started is free — no credit card required. Your account begins on the Free plan with 10 bookings per month, 1 guide, and 1 team member.
Set Up Your Lodge Profile
All PlansThe onboarding wizard walks you through core lodge details. This information appears on your public booking page and guest communications.
Define Your Seasons
All PlansSeasons drive your pricing tiers. Each season has a name, start date, and end date. Create multiple seasons to charge different rates throughout the year (e.g., Peak, Shoulder, Off-Season).
Create Packages
All PlansPackages are your top-level offerings — the categories guests choose from. Most lodges have 3-4 packages (e.g., “Half-Day Wade Trip,” “3-Night All-Inclusive,” “Custom Stay”).
Day Trip — guided day on the water, no overnight stay
Overnight — multi-night stay with guided days Pro + Lodge
Name — what guests see (e.g., “Full-Day Float Trip”)
Description — a short summary of what's included
Includes Meals — all meals, lunch only, or none
Includes Lodging — whether the package bundles accommodation
Deposit — type (percentage, fixed amount, or none) and amount required at booking
Check-in Days — which days of the week guests can arrive (e.g., Saturday only)
Guest-to-Guide Ratio — default ratio for guided trips
Add Package Variants
All PlansVariants are the bookable configurations within a package. A single package can have multiple variants for different group sizes or durations.
Total Nights — length of stay (0 for day trips)
Guided Days — number of days with a guide
Pricing Mode — per_guest or flat_rate (per-boat for day trips)
Min / Max Guests — group size limits
Room Assignment — optionally tie a variant to specific rooms Pro + Lodge
Fish on Arrival / Departure — whether guided fishing happens on check-in/checkout days
Set Variant Pricing
All PlansEach variant has pricing per season. This creates a pricing matrix of variant × season combinations.
Add Your Guides
All PlansBuild your guide roster so you can assign them to trips. Plan limits apply:
Free
1
guide
Pro
10
guides
Lodge
∞
unlimited
Guide Allocation Board
Pro + LodgeThe allocation board gives you a weekly view of which guides are assigned to which trips. Assign guides to bookings, use auto-suggest for balanced distribution, and track fairness across the season.
Set Up Rooms
Pro + LodgeDefine your lodge's rooms for overnight packages. Each room has a name, capacity, bed counts (king, queen, twin), price per night, minimum stay, and optional description. A calendar heatmap shows occupancy at a glance.
Free
0
rooms
Pro
5
rooms
Lodge
∞
unlimited
Day Rates, Gear Rentals & Add-ons
All PlansHookset has three separate categories for services beyond packages. Each lives under its own sidebar section.
Day Rates
Standalone guided day trips with seasonal, per-guest-count pricing. Go to Day Rates in the sidebar and add items with a name, description, duration (hours), max guests per guide, and whether meals are included (all meals, lunch, or none).
Gear Rentals
Rentable equipment charged at a daily rate. Go to Gear in the sidebar and add items with a name, daily rate, per-guest or per-booking pricing, and optional inventory count.
Add-ons
Extras that can be attached to packages, gear rentals, or lodging — things like shuttle transfers, cooler rentals, or fly-tying lessons. Go to Add-ons in the sidebar and configure each with a name, price, per-guest and/or per-day pricing, and which services it applies to.
Configure Booking Rules
All PlansBooking rules control how reservations behave across your lodge. Find these under Settings → Booking Rules.
Shared Rooms — allow multiple bookings to share a room on overlapping dates
Shared Guides — allow a guide to be assigned to different bookings on the same day
Auto-generate Trip Days — automatically create daily trip records for each booking
Room Buffer Days — minimum gap (0-7 days) between room checkout and next check-in
Guide Buffer Days — minimum days off (0-7) after a guide's last assigned trip
Overbooking Mode — block prevents bookings beyond capacity; warn allows dashboard bookings with a warning (public bookings are always blocked)
Capacity Limits — max guests per day (lodge-wide) and max guided guests per day
Room Assignment Mode — auto (system picks smallest available room), guest (guests choose during booking), or lodge (staff assigns after booking)
Set Payment Policies
All PlansConfigure how deposits, balances, and cancellations work under Settings → Payments.
Split Pay
Let guests split deposits and balance payments across their group. Enable it on any booking from the Payments section — each group member gets a personal payment link via email and pays their share independently. No account required. Learn more
Customize Guest Forms
All PlansThe form builder lets you control exactly what information you collect from guests during trip prep.
Text — free-form short answer
Textarea — multi-line text
Select — single choice dropdown
Radio — single choice radio buttons
Multi-select — multiple choice checkboxes
Checkbox — yes/no toggle
Connect Stripe
All PlansHookset uses Stripe Connect to process guest payments directly to your bank account. Transaction fees vary by plan:
Automatic Tax Collection
Activate Stripe Tax in your Stripe Dashboard to automatically calculate and collect sales tax on guest payments. Hookset uses your lodge's state and ZIP to determine the correct rate — tax appears as a separate line item on checkout. If Stripe Tax isn't activated, transactions process normally at $0 tax. Learn more
Invite Your Team
All PlansAdd staff members to help manage your lodge. Each member gets a role that controls their permissions.
Owner — full access including billing and account deletion (the account creator, not invitable)
Manager — full access except billing (invitable)
Staff — view and manage bookings, guides, and guests, but no settings access (invitable)
Free
1
member
Pro
3
members
Lodge
∞
unlimited
Publish Your Booking Page
All PlansEvery lodge gets a public booking page at gethookset.com/book/your-slug. Guests use this page to browse packages, pick dates, and complete checkout.
Notification Preferences
All PlansControl which email notifications you and your team receive under Settings → Notifications.
New Booking Alerts — get notified when a new booking is created
Payment Received — notified when a payment is recorded
Balance Due Reminders — receive reminders for upcoming balance due dates
Trip Prep Completed — notified when guests complete their trip prep form
Guide Assignment Changes — notified when guide allocations are updated
Understanding Your Plan
All PlansHookset offers three pricing tiers. Start free and upgrade as your lodge grows.
Free $0/mo | Pro $149/mo | Lodge $299/mo | |
|---|---|---|---|
| Bookings / mo | 10 | ∞ | ∞ |
| Guides | 1 | 10 | ∞ |
| Rooms | 0 | 5 | ∞ |
| Team members | 1 | 3 | ∞ |
| Overnight pkgs | No | Yes | Yes |
| Allocation | No | Yes | Yes |
| Embed widget | No | Yes | Yes |
| Transaction fee | 2% | 1% | 0.5% |
Ready to get started?
Create your free account and have your lodge set up in under 15 minutes.